Security
Your data is protected enterprise-grade security controls. We are SOC 2 Type II certified, encrypt all data in transit and at rest, and host all services in Microsoft Azure’s Australia region.
Security Feature
What it Means
Compliance
SOC2 2 Type II compliant with independently audited security controls for security, availability, and confidentiality
Data Encryption
AES-256 encryption for data at rest and TLS 1.2+ for data in transit
Hosting
Microsoft Azure (Australia region) – highly secure, certified infrastructure (ISO 27001, ISO 27018, SOC 2 and 3, HIPAA-compliant where applicable)
Access Control
Role-based access control (RBAC), least-privilege access, and multi-factor authentication (MFA) for internal systems.
Audit Logging
System access and sensitive operations are logged and monitored.
AI Data Handling
Customer data is not used to train AI models by default.
Data is only processed to provide the service and will only be used for model training if explicitly agreed.
Data Isolation
Customer data is logically isolated between tenants using secure access controls.
In private or dedicated deployments, data and processing are isolated within a single customer environment.
Documentation
Full SOC 2 compliance documentation is available on request under NDA.
For more information, please visit our trust centre
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